TELESALES LEADER

- Develop objectives for the call center’s day-to-day activities. - Develop and improve cold calling script effectively. - Collect and analyze call center statistics (sales rates, customer service metrics) to make amendment timely and apply for the team. - Coach and provide training to personnel to maintain high customer service standards. - Evaluate performance with key metrics. - Other assigned tasks.

Age: over 25-year-old. - Background: Bachelor’s degree or equivalent. - At least 1 - 2 years experience in the same position/ Call center Supervision position. SKILLS - MS Office. - Fluent at English - Good communication and customer service skills. - Strong negotiation skills. - Attention to detail. - Able to solve problems and complaints from customers. - Able to multitask and remain calm under pressure, especially during peak hours.

- Được công ty cấp cho Laptop để làm việc - Được hưởng các chế độ bảo hiểm, nghỉ phép năm, sức khỏe - Được đi du lịch/ năm - Tăng lương