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Tiện ích
Cẩm nang
Client Service Executive
CÔNG TY TNHH NIN SING LOGISTICS (CN Hồ Chí Minh)426
Hạn nộp hồ sơ :
31/12/2020
MÔ TẢ CÔNG VIỆC
Support for all the accounts of Ninja Van Vietnam. Be the main person in charge for Small and Medium merchants
Meet and closely communicate with customers to identify issues that arise or resolve customer inquiries, such as pickup report - delivery rates, SLA, COD payment dates, system interactions between 2 sides.
Collect information from customers and work with internal teams to improve service quality as well as contribute to the overall success of customer's important projects.
Statistic control and analyze both customers and internal teams situation, provide solutions to improve the product and customer satisfaction.
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YÊU CẦU CÔNG VIỆC
Preferable 2 year of experience with e-commerce or logistics industry
Have a clear mindset and career path for Account Management job
Manage workload scientific and eyes for details
Professional attitude and excellent communication skills
Skillful and good at collecting information to convince internal teams and external customers
Proficient in MS Office and able to analyze data
Mastered in emotion control is a mandatory requirement
Work 6 days/week
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QUYỀN LỢI
*Working address: Ninja Van Vietnam Office, Phu Nhuan district, Ho Chi Minh city.
*Working 6 days/week, 10:00 to 18:00
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Video/Ảnh mô tả
Mức lương
Thỏa thuận
Cấp bậc
Nhân viên
Yêu cầu kinh nghiệm
2 - 5 năm kinh nghiệm
Ngành nghề
Giới tính
Không yêu cầu
Bằng cấp
Không yêu cầu
Loại hình làm việc
Toàn thời gian
Số lượng tuyển
3
Nơi làm việc
Địa chỉ chi tiết
Chưa cập nhật
Ngày đăng tin
02/12/2020
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